Betula’s Botanica • Keeping Clean and Going Online
Since closing the shop, Monica immediately shifted her business model to online purchasing. All of Betula’s Soaps and Body Care, as well an assortment of products from local artisans and herbalists are now available at www.betulasbotanica.com. Facebook and Instagram shopping is also available…”lets just start a conversation!” Says Monica. “We have lots of valuable incentives!” All customers receive Loyalty Points for an array of Betula products and products offered by Greenbrier Herbalist. FREE SHIPPING with purchases of $50.00+. And all orders placed starting 3/1/2020 through when the shop reopens will be entered into an expansive Gift Basket!
“I’ve been sooo encouraged by the response of my customers!” Many regulars have made the switch to online ordering and they have had new customers take a chance and order online without having tried their products before!
“Emotionally and physically it was tough closing the shop. Looking up the Avenue was surreal. I genuinely miss my customers. I moved all of my inventory home along with shipping material, the printer, and manufacturing goods. But now that I have created a new home working space and schedule, I’m up and running much more efficiently and reconnecting with my customers!”
“I’ve been honest with my customers…I’ve shared the struggles and I’ve definitely celebrated good days with them too. And I want to know how they are doing. How can I help? Do you need a gift? Do you need pampering? Or do you need advice from our Herbalist?” She can’t give hugs right now but she can listen to each other.
They are also aware that each order counts and are thrilled to know that they are making a huge difference and are so grateful for their support. We truly are together in all of this.
Besides working every day on marketing, manufacturing and order fulfillment, Monica is working in her gardens! The physical labor is great exercise and she loves seeing the progress that she is making! “It makes me happy!”
Please visit others businesses featured in our “Get Creative” Blog at:
https://visitwestreading.com/category/wrgetscreative/
Please support West Reading Businesses offering services during this crisis at:
https://visitwestreading.com/covid-19-business-guide/
